Day 2 – DO

‘The key is not to prioritise what’s on your schedule but to schedule your priorities’ Stephen Covey

Principle 6.2 Schedule a regular time for team training
An organised schedule will make sure that your team achieve all their training targets. Without allocating time, they won’t achieve your outcomes. Also you need to make sure training times are uninterrupted, and that means taking staff off the shop floor when the pharmacy is least busy and is fully staffed. And remember, training will have a return on investment.

Tool: Training timetable
Duration to complete: 15 mins

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