Day 5 – REVIEW

‘Be stubborn about your goals, and flexible about your methods.’ Anon 6.5 Continually monitor performance and make sure pharmacy training is profitable. Now that you have the tools for turning training into profit, you will need to regularly review the impact of training on your business. This will allow you to evaluate your return in […]

Day 4 – ACT

‘We all need people who will give us feedback. That’s how we improve.’ Bill Gates 6.4 Create a culture of training and development that improves confidence, staff productivity, patient safety and customer satisfaction. Training is a shared experience and staff need to take ownership of it and make it their own. Early on they also […]

Day 3 – CHECK

‘Quality means doing it right when no one is looking’ Henry Ford 6.3 Give regular feedback to encourage the team to achieve their training goals Reviewing your actions at an early stage will make sure you get the most from your training. Speak to the team and find out how they are getting on and […]

Day 2 – DO

‘The key is not to prioritise what’s on your schedule but to schedule your priorities’ Stephen Covey Principle 6.2 Schedule a regular time for team training An organised schedule will make sure that your team achieve all their training targets. Without allocating time, they won’t achieve your outcomes. Also you need to make sure training […]

Day 1 – PLAN

‘A goal without a plan is just a wish’ Antoine de Saint-Exupery 6.1 Set training goals for my team and include them in my pharmacy business plan and staff appraisals. Planning is the first step. It involves undertaking a training needs assessment (TNA) to help you create a meaningful training plan for your team to […]